General

A link to the Internet is not useful if it is not reliable. Some Internet service providers fail to make contingency plans for equipment failures or telecom outages. When a piece of equipment fails or a link to the Internet goes down, these providers are unable to provide service for hours or days. The impact of a service outage can be significant if you conduct business over the Internet: customers cannot reach your web page to obtain information or place orders, email cannot be sent or received, and other services may be interrupted. Since such failures can have a significant impact on your business, your selection of a service provider should include an assessment of each provideršs reliability.

Redundant Links To The Internet and BGP-4 Routing

Net66 is connected to the Internet by two carriers, CICnet and UUNet. If one carrier experiences difficulty, traffic is routed via the other carrier without significant service disruption. Few, if any, local service providers have redundant links to the Internet. BGP-4 routing means that your traffic will take the shortest possible route to its destination. Certain local competitors claim to have as many as five connections to the Internet, but fail to mention that those connections all flow through one circuit. If the single circuit experiences difficulty, all services grind to a halt. In contrast, Net66 is connected to the Internet via separate circuits to two geographically diverse destinations.

Net66 uses Cisco routers exclusively for backbone routing and routing of all high-speed links.

Redundant Servers

Net66 has redundant servers in place and on-line at all times. In the event of a problem with the primary mail server, two additional servers will receive and hold incoming mail messages until the primary server is restored. In the event of a problem with the commercial web server, all commercial web pages can quickly be served by an alternate web server.

System Polling

Net66 computers constantly monitor one another as well as Net66 routers and other components of the Net66 system. If a problem is detected, Net66 ystem administrators are paged immediately. If an undetected system problem occurs when the Net66 office is closed, Net66 business customers can reach Net66 system administrators by pager.

Spare Parts

Net66 maintains an inventory of spare parts to facilitate quick repair of Net66 equipment. This inventory includes hard disks, network interface cards, SCSI cards, and other key components.

Nightly Tape Back-Up & Disk Mirroring

Mail and Web Server disks are mirrored nightly. Mirrored disks can be brought on-line almost immediately in the event of a disk or computer failure. In addition, incremental tape dumps of essential hard disks are made nightly. In the event of a catastrophic system failure, Net66 can rebuild all data to the last back up within in a short period of time.